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For Consumers

A Caring and Independent Company

Founded in 2008

As well as all the usual benefits you might associate with an Independent (such as wonderful personal service, dealing with the same professional all the time, home visits), we always conduct thorough trials (NO FEE) before any decision is made. Indeed, it is quite common for us to test 2 or 3 products with each new patient.

Our colleagues explain more about why you should choose us:

JessReceptionist, Oswaldtwistle
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“A Free Trial is such a good idea as individual variances in cognitive listening skills can mean that each of us could respond quite differently to the same hearing aid. This unpredictability in response is why you need our FREE TRIAL first.
You will be able to test our recommendation – without paying anything. If it doesn’t work out for you, we will just try another – better than worrying about asking for a refund, or feeling obligated.”
KirstinAudiologist, Cleckheaton
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“Independents are recommended by WHICH as being the most likely to provide the best products, pricing, staff, service and facilities. We are a flourishing group of practices across the East Midlands, Lancashire and Yorkshire, and come highly recommended. We have access to all ‘big 6’ brands and give advice on the ‘whole of the market’. In addition, we have the most popular models in stock, such as the connected OPN & the rechargeable PHONAK MARVEL.”
GillNurse, York
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“I’m an Advanced Nurse Practitioner trained in ear care, ear canal irrigation and ear wax micro-suction. We offer these services at our branches and at home. This service can save you a lot of time and inconvenience. Not many audiologists have their own nurse on call. We also use a Typanometer, Speech audiometry, a hearing instrument analyser and a video otoscope.”
ClareReceptionist, Oswaldtwistle
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“I work in the Oswaldtwistle branch on Sunday. Lots of people are too busy to come during the week, and as most of us avoid addressing this problem for too long, I often get passers-by stopping for a chat. We’re really approachable as our desk is in the open in this big department store. Come and see us if you’d like to discuss your hearing.”
RobertAudiologist, Cleckheaton
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“One would naturally think that all this costs a premium amount. Well, it’s good to know that this is not the case. All hearing aid prices are transparent on this website. How can we be so competitive? Well, our Audiologists choose to work 6 days a week. Our branches are well equipped, easy to get to, with free parking but we have been very astute in how we run them. And, we invest over two-thirds of our profits straight back into our business.”
DianneReceptionist, Cleckheaton
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“We accept that each patient has their own individual hearing needs and so we program our hearing aids on the understanding that acclimatisation is a gradual process. On average, our Audiologist will see you 5 times in the first two months – to ensure that we get to know you, your hearing, your listening skill and your individual ability to adapt to amplified sounds. Our patients seem to love this approach and we get lots of really positive reviews.”
MayHR Manager, Oswaldtwistle
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“We started our own business in 2008. We have done well by consistently looking after our patients properly, keeping in touch with people for years to come – especially when home visits are needed.”

Get in touch with us: Free on 0800 612 7 812 or email

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